A web application that allows public safety to play a crucial part within neighborhood safety.
After working with Ring for 2 years, dabbling within product design here and there a full time position opened up for product design for a project called Neighbors Public Safety Portal.
This project was mostly kept secret for some time but eventually made press releases which had both positive and negative connotation.
In terms of the tech stack, this was a react web app and one of our biggest challenges was eventually setting it up for mobile use cases.
In terms of the challenges that we faced while starting off our redesign + mobile platform.
Within this app there is data fed through the Neighbors App (consumer facing) and this page will allow law enforcement to view this feed not on their phone.
Which allows the user to interact with other posts within the feed, and also browse posts through a map view.
One of the main features in demand for this app is allowing the law enforcement to request videos from a given area if it correlates with the case investigation.
This is where the user can see all of the content they've requested per the given area organized by case title.
So, within our team at Ring there's constantly an on-boarding process for agencies and with that come admin duties for some on the team.
Which could involve,
When these concepts designs are completed how do we get them to the developer?
Well, one thing that I mentioned earlier was that there needed to be alignment in terms of components and certain values like padding.
Once I first joined the team one of the first things I started working on was how do I develop a design system to begin to bring alignment to all of the new features and concepts.
Some of the lessons I learned while doing so:
In terms of process.
Designing the components vividly → Process through Zeplin → Double check with developers afterwards.
I would say this is probably my favorite part of the project.
Overall I was a solo designer within this project and insanely grateful I worked with an amazing team of developers and a project manager ^-^.
In terms of what I've learnt from this project:
What would I have changed moving forward: